Corporate Responsibilities

Returns

Choose from two ways to easily track your Treehutsheas.com order.

  • Option 1: Log in to track your order
    1. Visit treehutsheas.com and select ”Sign In” from the top navigation bar. Sign In.
    2. Enter your registered email address and password and click Sign In.
    3. Under Order History, select your order number.
    4. In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
    5. Your tracking information will display with the estimated delivery date and package travel history.
  • Option 2: Track with order number and name
    1. Click Order Status in the footer at the bottom of the home page. Order Status.
    2. Enter your order number and your email address. (Be sure to capitalize the CUS at the end of the number. For example: 00123456CUS.) Click Go.
    3. In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
    4. Your tracking information will display with the estimated delivery date and package travel history.

Delayed Shipments?

Due to reduced staff and social distancing procedures for the health and safety of our employees, we are experiencing delays in fulfilling orders. Please note that it could take up to 10+ days for an order to ship from our warehouse.. We are working hard to ship as quickly as possible and we apologize for any inconvenience. You will receive your shipping confirmation email as soon as your order leaves our warehouse.

Need help?

Contact Customer Service at 1-866-306-3179

General